Privacy Policy

This is our updated Privacy Policy going into effect on May 25, 2018.

Your privacy is critically important to us. At Visit Dartford Ltd, we have a few fundamental principles:
• We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
• We store personal information for only as long as we have a reason to keep it.
• We aim to make it as simple as possible for you to control what information you share with us, that is shared publicly (or kept private), indexed by search engines, and permanently deleted.
• We aim for full transparency on how we gather, use, and share your personal information.
Below is our Privacy Policy, which incorporates and clarifies these principles.

Who We Are and What This Policy Covers

Visit Dartford Ltd is a promotional company, promoting Dartford, Kent and all it’s offerings, Domestically and Internationally.

Visit Dartford Ltd is the controller of information about you on this website.
This Privacy Policy applies to information that we collect about you when you use:
• Our websites ( Including: VisitDartford.com & DartfordBusiness.VisitDartford.com);

Throughout this Privacy Policy we’ll refer to our websites, and other products and services collectively as “Services.” Please note that this Privacy Policy does not apply to any of our products or services that have a separate privacy policy.
Please note that this policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites that you visit.
Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.
We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.
Information You Provide to Us
It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:

Basic Account Information:
We ask for basic information from you in order to set up your account when you first register with us. For example, we require individuals who sign up for a VisitDartford.com account to provide a username and email address–and that’s it. You may provide us with more information–like your name and Bio–but we don’t require that information to create a VisitDartford.com account.

Public Profile Information:
If you have an account with us, we collect the information that you provide for your public profile. For example, if you have a WordPress.com account, your username is part of that public profile, along with any other information you put into your public profile, such as a photo or an “About Me” description. Your public profile information is just that–public–so please keep that in mind when deciding what information you would like to include.

Listings:
To add a Listing you must first have an account with us. We have made it easy for you to sign up as part of the process of setting up a Listing. Be careful when deciding what information you would like to include in your listing, public listings are just that – public – If you are an individual / sole trader and do not have customers visit your home address for business, you may not want to enter your business address for example. Listings like Public Profile and Accounts can be edited via your account putting you in charge of what data we hold and is published 24hrs a day pending administrator approval.
All optional listing data submitted by a registered member will be stored as long as we have a reason to keep it.

Claim your Business:
You may find that your Business is already listed on our site. If you find your Business on our sites you may claim your business. To claim a Listing you must first register for an account. You may be requested to submit additional optional data that may help us verify your claim.

Favourites:
You may ‘favourite’ all listings on our site. Favourited Listings will appear in your Account. If you would like to store your favourites for ‘future visits’ you must create an account.

Transaction and Billing Information:
If you purchase a Listing Package you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information. We use Paypal as our payments provider and we have installed SSL to ensure all Transactions on this site are encrypted ect

Content Information:
Depending on the Services you use, you may also provide us with information about you in draft and published content (such as for your public profile or Business listing page). For example, if you write biographic information about you, we will have that information, and so will anyone with access to the Internet if you choose to publish the content publicly. This might be obvious to you…but it’s not to everyone!

Communications With Us (Hi There!):
You may also provide us information when you respond to surveys, communicate via one of admin Help Listings plotted around, using our contact page forms, email or via social media messaging services or comments.
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process but advice users using such form to email processes that they do so at their own risk.

Information We Collect Automatically

We also collect some information automatically:

Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.


Use of Cookies:

We use cookies to provide the services and features offered on our website, and to improve our user experience. Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of our website (including certain third party services and features offered as part of our website)

By using this website” you agree to such use of cookies, unless you later decide to disable them
Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website.

Information from Cookies & Other Technologies:
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

You can read Google’s privacy policy here for further information: http://www.google.com/privacy.html

Third Party Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Adverts & Sponsored Links:

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Information We Collect from Other Sources

How And Why We Use Information

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:
• To provide our Services–for example, to set up and maintain your account, to add a Listing, Publish an advertisement, or charge you for any of our paid Services;
• To further develop and improve our Services–for example by adding new features that we think our users will enjoy or will help them to create and manage their websites more efficiently;
• To monitor and analyse trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;
• To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition–for example, we may analyse how many individuals purchased a plan after receiving a marketing message or the features used by those who continue to use our Services after a certain length of time;
• To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Visit Dartford Ltd and others, which may result in us declining a transaction or the use of our Services;
• To communicate with you, for example through an email, about offers and promotions offered by Visit Dartford and others we think will be of interest to you, solicit your feedback, or keep you up to date on Visit Dartford and our products; and

Legal Bases for Collecting and Using Information

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:
(1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account–for example, in order to enable access to our website on your device or charge you for a paid plan; or
(2) The use is necessary for compliance with a legal obligation; or
(3) The use is necessary in order to protect your vital interests or those of another person; or
(4) We have a legitimate interest in using your information–for example, to provide and update our Services, to improve our Services so that we can offer you an even better user experience, to safeguard our Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Services, and to personalise your experience; or
(5) You have given us your consent

Sharing Information

How We Share Information

We do not sell our users’ private personal information.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
• Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
• Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or this website. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyse fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, and our Hosting Provider, those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Services (like analytics providers), and companies that make products available on our websites (such as the extensions on WooCommerce.com), who may need information about you in order to, for example, provide technical or other support services to you.
• Legal Requests: We may disclose information about you in response to a court order, or other governmental request. For more information on how we respond to requests for information about WordPress.com users, please see our Legal Guidelines.
• To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Visit Dartford Ltd, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Visit Dartford Ltd goes out of business or enters bankruptcy, all user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
• With Your Consent: We may share and disclose information with your consent or at your direction.
• Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services.
• Other Site Owners: If you have a WordPress.com account and leave a comment on our site that is created on WordPress.com and running Jetpack), your IP address and the email address associated with your WordPress.com account may be shared with the administrator(s) of VisitDartford.com.

Information Shared Publicly
Information that you choose to make public is–you guessed it–disclosed publicly.
That means, of course, that information like your public profile, posts, other content that you make public on your profile your “Likes” and comments, are all available to others–and we hope you get a lot of views!
For example, the photo that you upload to your public profile, or a default image if you haven’t uploaded one, is your Globally Recognised Avatar, or Gravatar–get it? :). Your Gravatar, along with other public profile information, will display with the comments and “Likes” that you make on other users’ posts and listings, if you are logged in to your WordPress.com account. Your Gravatar + public profile information may also display with your comments, “Likes,” and other interactions on websites that use our Gravatar service, if the email address associated with your account with us is the same as the email address that you use on the other website.
Public information may also be indexed by search engines or used by third parties.
Please keep all of this in mind when deciding what you would like to share.

How Long We Keep Information
We generally discard information about you when we no longer need the information for the purposes for which we collect and use it–which are described in the section above on How and Why We Use Information–and we are not legally required to continue to keep it.
For example, we keep the web server logs that record information about a visitor to one of Visit Dartford Ltd’s websites, such as the visitor’s IP address, browser type, and operating system, for approximately 30 days. We retain the logs for this period of time in order to, among other things, analyse traffic to Visit Dartford’s websites and investigate issues if something goes wrong on one of our websites.

Security
While no online service is 100% secure, we work very hard to protect information about you against unauthorised access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

Choices
You have several choices available when it comes to information about you:
• Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services–for example, paid listings–may not be accessible.
• Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
• Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Services 🙁 🙁 🙁 :(, you can close your WordPress.com account. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above–for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.
Your Rights
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

Request access to your personal data;
• Request correction or deletion of your personal data;
• Object to our use and processing of your personal data;
• Request that we limit our use and processing of your personal data; and
• Request portability of your personal data.
You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to How to Reach Us to, well, find out how to reach us.
EU individuals also have the right to make a complaint to a government supervisory authority.
How to Reach Us
If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us.

Other Things You Should Know (Keep Reading!)
Google AdSense
We display Google AdSense Advertisements throughout our pages on our websites.

Third Party Software
Our websites use third party plugins that process information about visitors to our websites’, on behalf of and in accordance with our agreements.
For example, WordPress.com offers the design features and support that brings our website to life, when a visitor signs up to VisitDartford.com wordpress.com will collect and store this information, Site Comments data, another example will be collected by automatic.com along with the commenters name and email, or if a listing is purchased using our store and ecommerce features available through WooCommerce Services. WooCommerce may collect information in order to process an order such as credit card and billing details. You can also read more about the data that may be collected by our Third Party Provider When Registering an account, when posting comments, or submitting a contact form or a search query in this Privacy Notice by Automattic.

Privacy Policy Changes
Although most changes are likely to be minor, Visit Dartford Ltd may change its Privacy Policy from time to time. Visit Dartford encourages visitors to frequently check this page for any changes to its Privacy & Cookies Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or in our Blog or sending you a notification through email or your account dashboard). Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.

That’s it! Thanks for reading.
Change log

Resources & Further Information ·

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